• Security audits (network, infrastructure, applications).
• Forensics analysis.
• Data privacy and data protection auditing.
• Support for certification processes such as PCI-DSS and ISO27001.
• Data backup and recovery operations – planning and auditing.
• Incident response.

• On-field network and infrastructure surveys.
• Lifecycle planning of corporate networks and IT infrastructures, including design, specification, expert counseling in purchase processes and support to migration processes.
• Optimization of communications costs.
• Forensics analysis for service breakdown incidents.
• Data loss incidents (forensics analysis, emergency data recovery).

• Support to certification processes such as ITIL and COBIT.
• Consulting on integration of information systems.
• Profiling and performance optimization of services and applications.
• Strategic planning of corporate information systems.

OneSource provides outsourcing services covering the whole spectrum of network and systems administration needs, from specialized security, cloud and database administration to front-end helpdesk services. OneSource is fully responsible for networks and systems serving tens of thousands of users – on public sector institutions and private companies. OneSource also provides specialized managed IT services to customers running their own IT infrastructure, in order to complement their own human resources.

OneSource provides deployment services for specialized networking and computing infrastructures, including planning, installation, configuration, service and data migration and pre-production testing.

OneSource provides 24/7 monitoring services for critical infrastructures and applications, for purposes such as first-level response, preventive and reactive fault management, SLA management and accounting. These services are provided on top of OneSource’s own monitoring framework, which supports generalist and specialized applications, networking and computing resources.

Systems integration activities cover both large-scale projects, targeting full integration of customers businesses, and specialized extension of already existing applications, in order to support new features and/or new interface channels. OneSource also provides advanced integration of hardware devices into existing or novel information systems – for instance integration of medical equipment data on health applications, integrated management of energy smart meters and other wireless sensors, smart factory solutions for prefabricated buildings (including lifecycle management of components and materials) and wearable devices for first responders (live audio-video communications, live sensor data).

Customized software development includes the design and development of specialized applications (e.g. structural calculus for civil engineering, advanced processing of medical data), as well as more generalist corporate websites and intranet/extranets.

OneSource has a broad experience on the development of mobile applications, ranging from applications specifically designed for mobile devices to more integrated systems, including for instance custom-built hardware (mobile and wearable devices), operator-assisted platforms for voice and video applications and network management applications for telecommunications operators.

Research services provided by OneSource to its customers include technology transfer projects, turnkey product development services, specialized hardware-software systems integration and design of custom-tailored ICT solutions for supporting third-party research activities in specialized fields such as telecommunications, security, health systems, e-government, sociology, civil engineering and mechanical engineering.

In order to provide its customers with state-of-art solutions, OneSource is an active partner in European research programs such as EUREKA and H2020, as well as in national programs such as Portugal 2020. Take a look at some of the projects we are proud of:

“5G – Components and Services for 5G Networks” is a large Portuguese project, partially funded by the Compete 2020 and Portugal 2020 frameworks, that aims at researching, developing and testing a set of components and services for future 5G communications networks. In addition to OneSource, the project involves a large consortium of business partners and research labs, including for instance Altice Labs, EFACEC, Altran, Nokia, University of Coimbra and Institute of Telecommunications.

Website: https://5go.pt/en/home/

EMPATIA has produced the first ICT platform capable of fully encompassing both the decision-making cycle and the implementation cycle of participatory processes whose integration is the main driver of the self-sustainability process. The project consortium included several academic and industry experts in the field of participatory processes, voting algorithms and ICT, and included several pilots across Europe, directly involving tenths of thousands of European citizens. OneSource lead the design and development of the ICT platform which is now being used in dozens of participatory processes.

Website: https://empatia-project.eu/

Mobitrust is an European project in the scope of the EUREKA CATRENE Cluster. The general objective is to develop a complete embedded framework (HW, SW mechanisms and related management, HW/SW forensics tools) aimed at enhancing the security and privacy protection of future mobile platforms. These mechanisms will target primarily new usages of such devices, supporting some major trends in enhanced mobility both in the Consumer/Enterprise (BYOD), Smart-City and Civil Security and Mobile Cloud.

P2020 Mobitrust is a national project which frames and extends the Portuguese participation the Mobitrust CATRENE Project. The general objective is to develop a complete security management framework for future-generation PPDR scenarios, ensuring adequate safety, privacy and resilience support for such demanding environments. Mobitrust is led by OneSource and partially funded by Programa Operational Centro 2020 (grant number 003343).

Website: https://mobitrust.onesource.pt/

The SALUS Project has developed advanced Public Protection and Disaster Relief (PPDR) communication systems, based on LTE and LTE-Advanced technologies, for future replacement of the current TETRA and TETRAPOL solutions. The project has received the 2016 “International Critical Communications Award” (ICCA), in the “Best Evolution to Future Broadband” category.

OneSource lead the integration and demonstration workpackage. OneSource also contributes with specialized forensics, privacy and security solutions for PPDR.

Website: https://www.sec-salus.eu/

Mobile Cloud Networking (MCN) is a large Integrated Project, with a total budget over 15 Million Euros, that researches the extension of cloud computing principles to the design and management of mobile network infrastructures, opening the way for future virtualization and dynamic provisioning of spectrum, radio infrastructures and mobile services.

OneSource leads the integration and validation workpackage. It is also responsible for the development of some of the key services and components of the integrated platform.

Website: http://www.mobile-cloud-networking.eu/site/

In the LiveCity Project OneSource has developed the advanced video-to-video communications platform, fully integrated with operator’s resource management frameworks, that is being used in several applications with real users: telemedicine, support of first responder teams, education and remotely provided public services.

CityFlow is a small project strongly focused on evaluating the network signaling technology previously developed by OneSource and another SME, using the OFELIA testbed to emulate large-scale scenarios.

Website: http://www.cityflow.eu

sMeter was a QREN/COMPETE project where OneSource worked with another SME to improve smart metering infrastructures, focusing on more efficient and secure communications, remote management of metering devices and general support for O&M operations.

Website: http://www.smeter.pt/

FI-WARE is the flagship project of the Future Internet Public-Private Partnership (FI-PPP), aiming at developing the Core Platform of the Future Internet.

OneSource is mainly involved in the final assessment and improvement of the overall quality, reliability and usability of FIWARE components such as Generic Enablers and FIWARE Lab resources.

Website: http://www.fi-ware.org/